Shipping policy

Shipping Policy

Last Updated: August 2026

At LGX, we are committed to delivering your gaming accessories safely, quickly, and reliably across Pakistan. Please read the following shipping information to understand how your order will be processed and delivered.

1. Delivery Coverage

We currently deliver gaming accessories across Pakistan, including major cities, towns, and areas covered by our courier partners.

Our delivery network includes cities such as:

  • Lahore

  • Islamabad & Rawalpindi

  • Karachi

  • Faisalabad

  • Peshawar

  • Multan

  • Gujranwala

  • Sialkot

  • Quetta

  • Hyderabad

  • And other serviceable areas across Pakistan

2. Order Processing

Orders are normally processed and dispatched within 1–2 working days after order confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

During sales, promotions, or exceptionally high order volumes, processing may take slightly longer.

3. Delivery Time

Estimated delivery times are:

Location Estimated Delivery
Lahore 1–2 working days
Major Cities 2–4 working days
Other Cities & Towns 3–5 working days
Remote Areas 5–7 working days

Delivery times are estimates and may vary depending on the courier service, weather conditions, public holidays, and other unforeseen circumstances.

4. Shipping Charges

Applicable shipping charges will be displayed at checkout before you place your order.

From time to time, LGX may offer free shipping promotions on selected products or orders.

5. Cash on Delivery

Cash on Delivery (COD) is available on eligible orders across Pakistan.

Customers are required to pay the full order amount to the courier at the time of delivery.

For COD orders, please ensure that your phone number and delivery address are accurate so our courier partner can contact you when required.

6. Order Tracking

Once your order has been dispatched, you will receive your tracking details via SMS, WhatsApp, or email, depending on the information provided during checkout.

You can use the tracking number to check the current status of your shipment.

7. Delivery Attempts

Our courier partner may make multiple delivery attempts if you are unavailable.

If an order cannot be delivered because of an incorrect address, unreachable phone number, or repeated unsuccessful delivery attempts, the parcel may be returned to LGX.

Any additional shipping cost for re-dispatching a returned order may be charged to the customer.

8. Damaged Packages

We take great care when packing gaming accessories for shipment.

If your package appears damaged, opened, or tampered with upon delivery, please contact LGX as soon as possible and provide clear photos/videos of the package and product.

For damaged or incorrect items, please refer to our Return & Refund Policy for eligibility and further instructions.

9. Delays

While we aim to deliver orders within the estimated timeframe, LGX cannot be held responsible for delays caused by:

  • Weather conditions

  • Public holidays

  • Courier operational issues

  • Incorrect or incomplete addresses

  • Customer unavailability

  • Unforeseen circumstances beyond our control

We will always do our best to assist you in resolving delivery-related issues.

10. Contact Us

If you have any questions regarding your shipment or delivery, please contact our support team through the contact details provided on our website.

LGX — Built for Gamers.